Back To Basics 4 - Troubleshooting your Videojet 6530

TTOparts Troubleshooting your Videojet Thermal Transfer Printer Videojet 6530

Thermal transfer printers, like the Videojet 6530, are essential tools for many industries. They offer fast and efficient printing, but like any machine, they can experience issues from time to time. In this post, we'll cover some common issues that can occur with the Videojet 6530, as well as some tips for troubleshooting these issues.

  1. Ribbon Breaks

One common issue that can occur with the Videojet 6530 is ribbon breaks. This can happen if the ribbon tension is too high or too low, or if the ribbon is not loaded correctly. To troubleshoot this issue, follow these steps:

  • Check the ribbon tension: Adjust the tension until it is within the recommended range for the type of ribbon you are using.
  • Check the ribbon path: Make sure the ribbon is loaded correctly and that there are no obstructions in the ribbon path.
  • Check the ribbon roll: Ensure that the ribbon roll is not too tight or too loose on the spindle, as this can cause breaks.
  • Confirm mandrels are coupling with ribbon motors.
  1. Printhead Carriage Position Error

Another common issue that can occur with the Videojet 6530 is a printhead carriage position error. This can happen if the printhead is not moving properly or if there is an obstruction in the printhead path. To troubleshoot this issue, follow these steps:

  • Check the printhead carriage: Make sure that the printhead carriage is moving smoothly and that there are no obstructions in its path.
  • Check the printhead: Ensure that the printhead is seated correctly and that there are no obstructions in the printhead path.
  • Inspect peel roller shaft and peel roller arm assembly ensuring they are not bent. Move the printhead up and down and look for any interference.
  1. Printhead Safe Mode Error

A third common issue that can occur with the Videojet 6530 is a printhead safe mode error. This can happen if the printhead is not installed properly or if there is a problem with the printhead cable. To troubleshoot this issue, follow these steps:

  • Check the printhead installation: Ensure that the printhead is installed correctly and that all connections are secure.
  • Check the printhead cable: Ensure that the printhead cable is not damaged and that all connections are secure.
  • Check the printhead itself: Check the printhead for any signs of damage, such as cracks or burn marks, as this can cause a printhead safe mode error.

Conclusion

In conclusion, thermal transfer printers like the Videojet 6530 are essential tools for many industries, but they can experience issues from time to time. Ribbon breaks, printhead carriage position errors, and printhead safe mode errors are some common issues that can occur with the Videojet 6530, but by following these troubleshooting tips, you can quickly address these issues and get your printer back up and running. If you are unable to resolve the issue on your own, don't hesitate to contact the ttoparts for any assistance.

 

Cheers

--TTO Parts