Resolving Videojet Backup Battery Flat Error: A Simple Fix

Resolving Videojet Backup Battery Flat Error: A Simple Fix
Encountering the Videojet Backup Battery Flat Error can momentarily disrupt industrial printing operations. However, this issue is easily resolved, ensuring minimal downtime for your business. Let's explore how to tackle this error efficiently.

Understanding the Videojet Backup Battery Flat Error:
The Videojet Backup Battery Flat Error occurs when the battery powering the printer's clock becomes depleted. This results in the loss of crucial data such as date, time, selected job settings, and performance metrics whenever the printer is powered off. Despite this error, the printer can still operate normally.

Replacing the Backup Battery
Resolving the Videojet Backup Battery Flat Error is a straightforward process. Follow these steps:

Access the Rear Housing: Power off the printer and disconnect it from any power source. Locate the rear housing of the printer.

Disassemble the Housing: Remove the four M3 screws securing the rear housing using a 2.5mm allen key.

Locate the Battery: Gain access to the internal components of the printer by removing the rear housing. Look for the coin cell battery, situated on the back of the PCB.

Replace the Battery: Use a small flat-head screwdriver to gently pry the dead battery from its position on the PCB. Ensure you replace it with the new battery in the correct positive and negative direction.

Reassemble the Printer: Reattach the rear housing, aligning it correctly, and tighten the four M3 screws.


Encountering the Videojet Backup Battery Flat Error may disrupt printing operations momentarily, but the solution is easily within reach. By following the simple steps outlined above, you can quickly replace the depleted battery and restore your printer's functionality. Don't let minor setbacks deter you – with the right approach, maintaining your equipment becomes seamless. Keep printing with confidence, knowing you're equipped to handle any challenges, including the Videojet Backup Battery Flat Error.