Troubleshooting the E3206 Ribbon Pull-Through on Videojet or Linx Printers

Videojet Troubleshooting Ribbon pull through
When it comes to efficient and reliable printing, encountering errors such as the E3206 Ribbon Pull-Through on a Videojet 6530 or Linx TT1000 printer can be a source of frustration. Fortunately, the solution might be simpler than you think. In this blog post, we'll delve into the manual's recommendations to address the issue and explore common causes, including the often-overlooked culprit - a faulty mandrel.

Understanding the E3206 Ribbon Pull-Through Error:

The E3206 Ribbon Pull-Through error is a common issue that may arise due to momentary adhesion of the ribbon to the substrate. This can be a result of excessive printhead pressure and darkness settings. These settings might have been adjusted to overcome print quality problems caused by a dirty or aging printhead.

Troubleshooting Steps:

Remove and Inspect:
Start by removing the cassette and checking for any adhesion between the ribbon and substrate. This step ensures that the fault is not caused by the two sticking together.

Clear and Recalibrate:
Refit the cassette and press the Clear button. If the fault clears, the printer will automatically recalibrate. This step is crucial in resolving momentary adhesion issues.

Adjust Printhead Settings:
Examine the printhead pressure and darkness settings. High settings may contribute to the ribbon pull-through problem. Ensure that these settings are within the nominal range.

Clean the Printhead:
A dirty printhead can often be the root cause of print quality issues. Clean the printhead thoroughly and make sure it is free from any debris or ink buildup.

Check Mandrel:
One commonly overlooked cause of the E3206 error is a bad mandrel. Inspect the mandrel for any signs of damage or misalignment. A faulty mandrel can impede the smooth operation of the ribbon, leading to pull-through issues.

Retry and Contact Support:
Once you've resolved the identified issues, press the Clear button and attempt to print again. If the problem persists, it's recommended to contact us at TTOParts.


Troubleshooting the E3206 Ribbon Pull-Through on a Videojet or Linx printer involves a systematic approach, addressing issues with the ribbon, substrate, printhead, and mandrel. By following the manual's guidelines and considering common causes such as excessive printhead settings and a faulty mandrel, you can overcome this error and ensure smooth and reliable printing operations.